Heading
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
Review
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booking sets / overview
context
The operations team at Mavencare would manually set up the shifts for caregivers using the legacy booking system.
booking sets / overview
problem statement
While the operations team do their best to book as many shifts as possible, it takes an awful lot of time and process is error prone.
booking sets / overview
goals
- Advance system to handle ongoing bookings
- Scalable booking system
- Speed up the processes
- Decrease the number of errors
booking sets / overview
collaboration
- Research & testing with operations team
- Data team
- Account management team
booking sets / planning & research
user research
User Interviews
During the research phase, I interviewed various stakeholders from different teams like logistics and operations, account management, customer support and client relationship management. These interviews focused on the existing experience of the users and various pain points during the whole process of booking shifts. I also included some sections on desirable functionality that the teams expect from the new feature.
Surveys
I conducted user surveys to gain more insights into the user experience. My aim was to reach as many users as possible with this exercise and gain access to various perspectives. The questions were based mainly on the feature use cases, daily operational needs, integration and advanced requirements.
booking sets / planning & research
core pain points
- Redundancy in booking process
- Making changes to existing shifts takes time
- No capability of booking shifts for multiple clients
- System unable to identify duplicate bookings
booking sets / planning & research
proposed solution
booking sets / design exploration
task flow & beta testing
booking sets / design exploration
task flow & beta testing
booking sets / design exploration
task flow & beta testing
booking sets / results
analyzing the solution
booking sets / results
future design consideration
booking sets / metrics
business impact
03. Atoms
04. Molecules
Outcomes
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
